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Question and Answer Tracking Details

8415 - Families and Communities - COMMUNITY HOUSING

Jackson, Rose to the Minister for Families and Communities, and Minister for Disability Services

(1) How many electorates in New South Wales does the Department of Communities and Justice (DCJ) have contracts with for tenancy management with community housing providers?

(a) Please disaggregate by each electorate?

(b) Please list the names of the community housing providers with contracts?

(2) How many electorates in New South Wales does the Department of Family and Community Services (FACs) have contracts with for maintenance management with Community housing providers?

(a) Please disaggregate by each electorate?

(b) Please list the names of the community housing providers with contracts?

(3) How many complaints were registered with the NSW Ombudsman between 1 July 2015 and 1 July 2016 for:

(a) DCJ housing?

(b) Aboriginal Housing Office (AHO)?

(c) DCJ contractors?

(d) AHO contractors?

(e) Land and Housing Corporation (LAHC) contractors?

(4) For each kind of complaint in (3), please disaggregate by electorate?

(5) How many complaints were registered with the NSW Ombudsman between 1 July 2016 and 1 July 2017 for:

(a) DCJ housing?

(b) Aboriginal Housing Office (AHO)?

(c) DCJ contractors?

(d) AHO contractors?

(e) Land and Housing Corporation (LAHC) contractors?

(6) For each kind of complaint in (5), please disaggregate by electorate?

(7) How many complaints were registered with the NSW Ombudsman between 1 July 2017 and 1 July 2018 for:

(a) DCJ housing?

(b) Aboriginal Housing Office (AHO)?

(c) DCJ contractors?

(d) AHO contractors?

(e) Land and Housing Corporation (LAHC) contractors?

(8) For each kind of complaint in (7), please disaggregate by electorate?

(9) How many complaints were registered with the NSW Ombudsman between 1 July 2018 and 1 July 2019 for:

(a) DCJ housing?

(b) Aboriginal Housing Office (AHO)?

(c) DCJ contractors?

(d) AHO contractors?

(e) Land and Housing Corporation (LAHC) contractors?

(10) For each kind of complaint in (9), please disaggregate by electorate?

(11) How many complaints were registered with the NSW Ombudsman between 1 July 2019 and 1 July 2020 for:

(a) DCJ housing?

(b) Aboriginal Housing Office (AHO)?

(c) DCJ contractors?

(d) AHO contractors?

(e) Land and Housing Corporation (LAHC) contractors?

(12) For each kind of complaint in (11), please disaggregate by electorate?

(13) How many complaints were registered with the NSW Ombudsman for between 1 July 2020 and 1 July 2021:

(a) DCJ housing?

(b) Aboriginal Housing Office (AHO)?

(c) DCJ contractors?

(d) AHO contractors?

(e) Land and Housing Corporation (LAHC) contractors?

(14) For each kind of complaint in (13), please disaggregate by electorate?

(15) How many complaints were registered with the NSW Ombudsman between 1 July 2021 and 24 March 2022 for:

(a) DCJ housing?

(b) Aboriginal Housing Office (AHO)?

(c) DCJ contractors?

(d) AHO contractors?

(e) Land and Housing Corporation (LAHC) contractors?

(16) For each kind of complaint in (15), please disaggregate by electorate?
Answer -

I am advised:

(1-2) A list of Community Housing Providers by electorate is available on the DCJ website at https://www.facs.nsw.gov.au/download?file=330036  The information is from July 2014. Current information is not publicly available by electorate.

(3-16) For complaints registered with the NSW Ombudsman for DCJ housing please refer to NSW Ombudsman Annual Reports, https://www.ombo.nsw.gov.au/news-and-publications/publications/annual-reports/nsw-ombudsman.

This information is not available by electorate.

Insofar as these questions pertain to LAHC and AHO, they should be referred to the Minister for Planning, and Minister for Homes as the responsible minister.

Question asked on 10 March 2022 (session 57-1) and published in Questions & Answers Paper No. 698
Answer received on 31 March 2022 and published in Questions & Answers Paper No. 713

The Parliament of New South Wales acknowledges and respects the traditional lands of all Aboriginal people, and pays respects to all Elders past and present. We acknowledge the Gadigal people as the traditional custodians of the land on which the Parliament of New South Wales stands.