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Question and Answer Tracking Details

6757 - Water, Property and Housing - HOUSEHOLD WATER BILLS

Jackson, Rose to the Minister for Mental Health, Regional Youth and Women representing the Minister for Water, Property and Housing

(1) How many household customers were charged interest for late payment on household water bills in the following financial years:

(a) 2019-2020?

(b) 2020-2021?
Answer -

I am advised:

(1)

Hunter Water

(a) 75,883

(b) 59,806

Hunter Water did not charge interest for any customer (residential or non-residential) who was financially impacted by the COVID-19 pandemic

Water NSW

(a) 4,731 Water NSW customers in total for the period 1 July 2019 to 31 January 2020.

(b) Nil.

As part of the NSW Government’s COVID-19 response, interest due from Water NSW customers from February 2020 to June 2021 has been waived.

Sydney Water

(a) 447,0611

(b) 288,6051

Sydney Water stopped charging late payment fees and interest during periods in both financial years to assist customers during the pandemic-driven economic climate.

Question asked on 6 July 2021 (session 57-1) and published in Questions & Answers Paper No. 534
Answer received on 27 July 2021 and published in Questions & Answers Paper No. 549

The Parliament of New South Wales acknowledges and respects the traditional lands of all Aboriginal people, and pays respects to all Elders past and present. We acknowledge the Gadigal people as the traditional custodians of the land on which the Parliament of New South Wales stands.