The safety of staff, patients and visitors to New South Wales public hospitals is paramount and NSW Health maintains comprehensive policies and procedures, as well as training and education to ensure that all staff have the skills and support needed to prevent and manage escalating situations when they arise.

Steps have been undertaken to improve physical security measures and access controls at hospitals, enhance CCTV systems, and upgrade personal duress alarms for staff in emergency departments across New South Wales, which they must wear while on duty.

In addition, former Health and Police Minister, the Hon. Peter Anderson AM, was appointed in November 2018 to review security in New South Wales public hospitals. His final report is expected by the end of the year.