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Question and Answer Tracking Details

4441 - HUNTER WATER COMPLAINTS

Hornery, Sonia to the Minister for Finance and Services
  1. How many complaints were made to Hunter Water from the Wallsend electorate in the 2012-13 financial year?
  2. Of these complaints, how many were in relation to bill estimations?
Answer -

One hundred and sixty complaints were received during 2012-13.

Only one complaint was made during 2012-13 relating to a bill estimation. Hunter Water was unable to read the property's meter due to a locked gate. Hunter Water then wrote to the customer requesting they provide the meter reading. When no reply was received, Hunter Water took an estimated meter reading.

Question asked on 27 August 2013 (session 55-1) and printed in Questions & Answers Paper No. 172
Answer received on 1 October 2013 and printed in Questions & Answers Paper No. 181

The Parliament of New South Wales acknowledges and respects the traditional lands of all Aboriginal people, and pays respects to all Elders past and present. We acknowledge the Gadigal people as the traditional custodians of the land on which the Parliament of New South Wales stands.