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Question and Answer Tracking Details

4437 - EMERGENCY DEPARTMENT WAITING TIMES

Hornery, Sonia to the Minister for Health, and Minister for Medical Research
  1. What steps are being taken to ensure New South Wales hospitals meet national targets when assessing waiting times in emergency departments?
  2. How is the Minister working towards the goal of treating and transferring or discharging 71 per cent of patients within four hours of arrival at emergency departments?
  3. How successful have these actions been in achieving this goal?
Answer -

I am advised:

  1. to (3) NSW Health is committed to achieving the National Emergency Access Target (NEAT). Achievement of NEAT requires whole of system strategies to improve access to the right care in the right place at the right time for patients.
    Despite increased activity, NSW hospitals are progressing well in their National Emergency Access Target performance, with an increase from 59% to 65% in the April-June quarter year-to-year. NSW is well on its way to meeting the 71% benchmark by the end of the year.
    The 'Whole of Hospital Program' was commenced in 2013, which is designed to support Local Health Districts in driving the strategic change needed to improve access to care and patient flow across NSW Health. The fundamental feature of this Program is local leadership, where the NSW Ministry of Health and the other health agencies work together to support and facilitate local Program teams to deliver results. 
    Local Health Districts tailor improvement strategies to the needs of individual hospitals, and include capacity building, smarter staffing, patient flow improvements and boosting clinical leadership.


Question asked on 27 August 2013 (session 55-1) and printed in Questions & Answers Paper No. 172
Answer received on 1 October 2013 and printed in Questions & Answers Paper No. 181