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Question and Answer Tracking Details

9570 - RESPONSE TO SOCIAL HOUSING MAINTENANCE

Hornery, Sonia to the Minister for Family and Community Services, Minister for Social Housing, and Minister for the Prevention of Domestic Violence and Sexual Assault
  1. When a social housing tenant reports a maintenance issue to Housing NSW and the Land and Housing Corporation (LAHC), how long on average does it take for the maintenance issue to be fixed?

  2. What is the current property maintenance backlog for social housing in the Wallsend electorate?

Answer -

I am advised that information on the Department of Family and Community Services' (FACS) maintenance program, including expected response times, is available on the FACS' website at www.facs.nsw.gov.au.

I am further advised that the number of properties undergoing maintenance in any location varies. FACS routinely carries out maintenance through responsive maintenance requests and planned maintenance programs to keep its properties in good condition and to ensure consistent maintenance standards across the State.


Question asked on 17 October 2018 (session 56-1) and printed in Questions & Answers Paper No. 207
Answer received on 21 November 2018 and printed in Questions & Answers Paper No. 216