(1) The Australian Energy Regulator (AER) is responsible for regulating gas and electricity networks in NSW. The AER sets network prices for the delivery of gas services, including gas disconnections and meter removal.

The latest pricing and tariff schedules for gas networks operating in NSW are published within the respective Access Arrangement for each network operator. These can be accessed on the AER's website at https://www.aer.gov.au/networks-pipelines/determinations-access-arrangements/pricing-proposals-tariffs.

For example, customers in Jemena's network (the largest gas network in NSW) have the option to cap or disconnect their gas meter for $112.20 (incl GST).

The cost to remove a meter can vary depending on the premise and meter size. Jemena charges many residential customers $1,151.70 for gas meter removal as approved by the AER.

(a) Fees of up to $1,445 are charged for gas abolishment, meaning removal of the gas service from a property.

(2) The NSW Government's Energy Savings Scheme (ESS) provides financial incentives to upgrade households and businesses to reduce their energy consumption. This includes support to upgrade a gas hot water system to an electrical heat pump system. The ESS also offers incentives to upgrade air conditioners, which enables households to use a heat pump heating and cooling system in place of gas heating. Information about the ESS can be found at https://www.energy.nsw.gov.au/households/rebates-grants-and-schemes/household-energy-saving-upgrades/.