Operation of the Health Care Complaints Act 1993 (Inquiry)

This inquiry is a completed Parliamentary inquiry conducted by the Health Care Complaints Committee.   This inquiry was established on 23 October 2008, to examine the operation of the Health Care Complaints Act 1993.

The Act can be viewed at the following link: Health Care Complaints Act 1993

Timeline (click to show)

Self-referred: 23 Oct 2008
    » Call for submissions: 2 Oct 2009
    » Submissions close: 23 Oct 2009
        » Final Report Published: 3 Jun 2010

Reports and Government Responses (click to show)

Hearings and Transcripts (click to show)

DateName of Document
04/03/2010Public Hearing

Submissions (click to show)

Note: SUBMISSIONS RECEIVED IN RESPONSE TO THE DISCUSSION PAPER BEGIN AT SUBMISSION No. 28

View the public submission(s) published by the committee in relation to this inquiry.

The closing date for submissions was 23 October 2009

Other Documents (click to show)

Contact Us (click to show)

This is a completed inquiry. The contacts below are historical only.

  • Primary contact: Mr Jonathan Elliott, phone (02) 9230 3060, chccc@parliament.nsw.gov.au
  • Address for written correspondence:
    Committee on the Health Care Complaints Commission
    Parliament House
    Macquarie St
    Sydney NSW 2000
    Fax: (02) 9230 3309

Inquiry Terms of Reference (click to show)

This inquiry was self-referred. Resolution passed 23 October 2008, Minutes No 14, Item 5

That, pursuant to the functions of the Joint Parliamentary Committee on the Health Care Complaint Commission under s 65(1)(b) and s 65(1)(d) of the Health Care Complaints Act 1993 to report to both Houses of Parliament, with such comments as the Committee thinks fit, on any matter appertaining to the Commission or connected with the exercise of the Commission’s functions to which, in the opinion of the Committee, the attention of Parliament should be directed, and to report on any change that the Committee considers desirable to the functions, structures and procedures of the Commission, the Committee examine the operation of the Health Care Complaints Act 1993, with particular reference to:

    1. the identification and removal of any unnecessary complexities in the New South Wales health care complaints system;
    2. the appropriateness of the current assessment and investigative powers of the Health Care Complaints Commission; and
    3. the effectiveness of information-sharing between the Health Care Complaints Commission and Area Health Services and Registration Authorities in New South Wales,
and report to Parliament on any matters connected with the Committee’s statutory functions.